Product & Payments Executive
Juliana Taylor Williams
Digital Banking, Fintech & Strategic Growth
I build and scale digital payments products — from Fortune 500 banks to high-growth fintech — currently leading Product for Consumer & Small Business Lending Payments and Bill Pay at JPMorgan Chase.
About
Background
I’m a technology and financial services executive with 15+ years of experience leading product organizations that deliver high-value digital offerings to millions of customers — across organizations from seed-stage startups through Fortune 500, including two of the “Big Four” banks. My work centers on aligning strategy with fast-moving market conditions and technical realities: modernizing legacy platforms, launching new products, building strategic partnerships, and strengthening the controls that keep digital financial services safe.
Today, I lead a product, design and technology organization at JPMorgan Chase that drives 70% of consumer and small business payments volume for 50 million+ customers.
Highlights
Selected Impact
$1T+
in annual payments volume, serving 50 million+ customers as Head of Product for Consumer & Small Business Lending Payments and Bill Pay at JPMorgan Chase
#1
in digital adoption within Payments — Pay Chase and Bill Pay grew 7%+ year-over-year, outpacing Payments overall by 2+ points
5%+
improvement in bank loss rates through cross-channel fraud prevention partnerships
Big Four & Fintech
a career built across major banks and high-growth startups — JPMorgan Chase, Citi, Kabbage (acquired by American Express) and Samsung SmartThings
Career
Experience
JPMorgan Chase
Citi
Kabbage
An American Express Company
Samsung SmartThings
Earlier career: Accenture, Google, Start Smart and Meltwater Entrepreneurial School of Technology. Full experience history on LinkedIn.
Duke University, Fuqua
Master of Management Studies
Princeton University
B.A., Economics
Insights
Writing & Perspectives
New writing coming soon
Perspectives on product leadership, digital payments, and fintech strategy — on the way.
Get in Touch
Let’s connect
© 2026 Juliana Taylor Williams
Juliana A. Taylor 